Terms of Service

Last updated: April 2026

Educational Use Only — Important Disclaimer

Scale Bridge Analytics is provided strictly for educational and informational purposes. The platform, its reports, AI-generated recommendations, chatbot responses, and all related content DO NOT constitute professional business, legal, medical, financial, or accounting advice. You should consult qualified professionals before making any business decisions based on information provided by this platform. Scale Bridge Analytics and its operators assume no responsibility for decisions made based on platform output.

Acceptance of Terms

By accessing and using Scale Bridge Analytics ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

Description of Service

Scale Bridge Analytics provides automated business transformation tools including:

  • Triple-Check Audit analysis for cash-pay spas and wellness studios
  • AI-powered business optimization recommendations and narrative insights
  • Industry benchmark comparisons and reporting
  • Conversational AI assistant for business-related questions
  • Operational efficiency and revenue opportunity analysis

    • Account Responsibilities

  • You are responsible for maintaining the security of your account credentials
  • You agree to provide accurate business information during onboarding
  • You must be authorized to share business data for the practices you enroll
  • You are responsible for ensuring that uploaded data does not contain unauthorized personal information of third parties

    • No Guarantee of Results

  • All recommendations are based on industry benchmarks, statistical analysis, and AI-generated insights
  • Results may vary significantly based on your specific business, market conditions, and implementation
  • Past performance indicators and benchmarks are not guarantees of future results
  • Revenue opportunity estimates are approximations and should not be treated as financial projections

    • AI Disclosure

    This platform utilizes artificial intelligence and large language models to generate audit narratives, recommendations, and chatbot responses. AI-generated content may contain errors, inaccuracies, or outdated information. All AI output should be independently verified before reliance.

    Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCALE BRIDGE ANALYTICS AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

    Indemnification

    You agree to indemnify and hold harmless Scale Bridge Analytics, its operators, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any rights of a third party.

    Intellectual Property

    All audit methodologies, benchmark data, platform technology, branding, and proprietary algorithms are the exclusive property of Scale Bridge Analytics. You may not reproduce, distribute, or create derivative works without written permission.

    Data Usage

    Your business data is used exclusively to provide personalized insights and improve the Service. See our Privacy Policy for complete details on data handling, retention, and deletion.

    Termination

    We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behavior. You may close your account at any time by contacting us. Upon termination, your access to reports and data will be discontinued.

    Governing Law and Venue

    These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Allegheny County, Pennsylvania, and the parties hereby consent to personal jurisdiction and venue in such courts.

    Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

    Changes to Terms

    We may modify these Terms at any time. Material changes will be communicated via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the revised Terms.

    Contact

    For questions about these terms, contact [email protected]